Dear AT&T,
You are idiots, if you would like me to come and tell you how to improve customer retention, I would be glad to, I have written an essay on the subject.
You sent me this and I do not have your services anymore, mainly because my internet connection constantly failed and you refused to fix it. But, like I said, for being the largest communication company in the free world, you can't communicate.
I am sure this will bounce back to my email, but it makes me feel good to write, that you are idiots and so is the robot that answers your phone and never let me talk to a person, and same goes for the robot that isn't going to read this email.
I hope your stock goes down rapidly and eventually Sprint takes over your company, because they answer their phones 24/7 and are helpful, knowledgeable, and polite.
Sincerely,
Melissa Brown.
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